• Lead a multi-disciplinary technical team; establishing a singular identity backed by a strong results-oriented vision.
• Represent the platform's technical interests and concerns, assuring its reliability, performance, and efficiency.
• Establish the technical product roadmap and supervise its evolution, establishing & socializing priorities, and ensuring its adherence with our Big & Bold objectives.

• Establish a culture of collaboration and performance supported by strong continuous learning, enablement, autonomy, and accountability practices.
• Determine goals and OKRs, and steer the team towards those through clear, consistent, and transparent vision and direction.
• Define the team's levels and roles, creating bespoke positions for senior technical experts and SMEs.
• Oversee the team's staffing and recruitment efforts and contribute to the practices's hiring strategy.
• Hold regular one-on-one sessions with team members to provide and receive feedback, encourage transparency and communication, and foster engagement.
• Lead and support strategic initiatives, in close collaboration with business and IT leadership, as the software engineering management representative.
• Mentor application architects, tech leads, and developers, supporting them in their professional and technical growth.
• Guide the technical and application architecture committees through the practice's Center of Excellence / Working Group initiative.

• Lead the design and implementation of major initiatives, producing quality solutions with respect to the technological context & constraints, NFRs, and software quality attributes.
• Collaborate with management on ensuring the practice's proper growth, both in terms of capacity and skillset, through recruitment efforts and training initiatives.
• Contribute to the professional development, learning, and growth of senior technical contributors, encouraging innovation and experimentation-driven design.
• Plan and orchestrate large implementation efforts spanning multiple teams and technologies, in close collaboration with project management.
• Facilitate alignment and understanding between various actors & groups, ensuring that all parties and stakeholders are being heard, understood, and considered.
• Conceive and realize platform-related strategic initiatives, sponsored by senior executives, regarding features fit & adoption, technical expertise, and oversight frameworks.

• Supervise delivery teams throughout the discovery, design, implementation, validation, and rollout phases of digital transformation initiatives, operating in an hybrid-Agile context.
• Design & implement large-scale customer solutions leveraging cloud-based SaaS platforms, in collaboration with vendors and client-side internal teams.
• Track projects' status, KPIs, milestones & OKRs, and report directly to stakeholders.
• Prepare & deliver tailored, clear, and engaging, strategic presentations to executive audiences.
• Organize & conduct project planning and enablement sessions, such as "design thinking" workshops.
• Contribute to the strategic deliverables of digital transformation initiatives by assessing feasibility, prerequisites, implications, impact & tradeoffs, and business value created.
• Collaborate with other senior practitioners to establish the internal practice's standard set of development tools, flows & processes, and coding norms.
• Oversee junior practitioners' professional development and career growth by providing support, training, and regular feedback sessions.
• Support the firm's recruitment efforts by conducting interviews, preparing testing material, and promoting the Digital practice at networking and recruitment events.

Previously: Solution Designer, Solution Developer, Solution Associate.

• Implement and support solutions on cloud ERP & CRM platforms, namely Oracle NetSuite and Salesforce, for mid-market customers.
• Conduct reviews of the clients' business processes (BPR), identifying high potential opportunities for digitization, automation, and optimization.

• Assist the Change-Advisory Board in estimating and planning for releases, by collecting relevant information on IT activities, and by getting the necessary parties involved.
• Participate in change management related activities including investigating, documenting and prioritizing change requests.

• Collaborate with a management consulting team tasked with building a catalog of all IT Services (ITIL Service Catalog), reporting directly to the director of IT Operations.